terms and Conditions
1. Payment:
Renter will provide full payment for all reservations of studio space in US funds. Renter’s date will not be held until this payment is received and cleared. Payment is not refunded unless notice of cancellation is made at one week before Renter’s reservation date. Please see cancellations and postponements of reservation.
If the company must cancel Renter’s reservation, Renter will receive a full refund. Payment for Renter’s rental must be received before Renter’s reserved time begins or at the time of reservation. If Renter does not show within 15 minutes of any reservation without notification, it is considered a no-show. No-shows are not refunded, transferred, nor rescheduled and your reservation is forfeited. Company reserves the right to refuse reservations at its sole discretion.
CANCELLATIONS: Once reservation is confirmed, there are no refunds. Reservations may only be re-scheduled ONE TIME. Additional requests will be treated as cancellations. No re-scheduling/cancellation requests or refunds will be approved if the renters reservation has already begun.
RESCHEDULES: We will re-schedule you for free as long as we receive your Reservation Change Request more than 48 hours prior to your reservation time. If we receive your request less than 48 hours prior to your reservation time, a $50 fee will be required to reschedule your session. Requests sent in any way other than the proper Reservation Change Request Form will not be honored.
INCLEMENT WEATHER: Our staff opens up the Studio during inclement weather so you will not have to cancel with your client(s). If the roadways are not safe to drive and we cannot open the Studio, there is no refund but you will be able to reschedule the same reservation hours to the next available reservation date for no additional charge.
2. Length of Use:
The minimum rental duration is one hour. Overtime: If a booking extends 5 minutes past the scheduled end time, while the renter is either still using or cleaning up the studio space, an extra hour will be charged. It is important to arrive on time, as the rental time begins promptly at the designated starting time and ends promptly at the designated ending time. If you require additional time and the studio is available, you may purchase additional time at the studio’s hourly rate before your scheduled end time. Please note that there are no exceptions to this policy, so kindly refrain from making requests for extended time beyond the designated rental period.
3. Terms of Use:
Use of our studio and our equipment is AT RENTER’S OWN RISK. Renter hereby waives rights to seek legal redress for mishaps, accidents, and/or loss while on our premises. Renter agrees to leave the studio and adjacent grounds in the same condition as they were when Renter arrived. Renters are solely responsible for any legal infractions Renter or members of Renter’s party make during the conduct of the shoot, be they in our studio or elsewhere on the grounds. This includes all other violations or citations, and legal action resulting from the conduct of the shoot, taken at whatever time. Renter agrees to hold harmless Luminova Studios. Its owner, agents, representatives, and contractors acting on its behalf for any loss, accident, or injury to Renter’s self or anyone who accompanies Renter while on our premises. Renter agrees to be solely responsible for the conduct and welfare of all persons accompanying Renter while on our premises. Renters are solely responsible for the safety and well-being of any party Renter engages. Renter understands that if the Company observes dangerous, pornographic, or negligent practices or activities the Company reserves the right to stop the shoot and require Renter and Renter’s party to leave immediately — HOWEVER, Company assumes NO RESPONSIBILITY to act in such cases. Renter agrees to hold Luminova Studios. Its agents, representatives, and anyone acting on behalf of Company completely harmless from any action, legal or otherwise, that results from Renter’s conduct. Renters are solely responsible for verifying that all models employed during Renter’s rental period are of legal age for the activities they are to be engaged in. Company has no responsibility to determine or verify the age of participants in the Renter’s activities but reserves the right to end those activities if it becomes aware that legal age violations are on-going. Renter agrees that a Company representative can be present in the studio at all times Renters are using it
4. Equipment:
Company agrees to provide equipment in good working order, but makes no special guarantees as to say equipment’s functionality or suitability for Renter’s purposes. Company is not liable for acts out of its control that affect the shoot, such as power outages, weather or emergencies. In such cases, the Company will refund a prorated portion of Renter’s payment.
5. Security Cameras
Client acknowledges that security cameras are used in the studio to ensure the security of the premises from theft, unauthorized access, or damage to the property. All security cameras are look at for safety of the clients and to refer back to if there are damages to studio during client use.
6. Miscellany:
This Agreement incorporates the entire understanding and agreement between the Client and the Company. Any modifications of this Agreement must be in writing and signed by both parties. Any waiver of a breach or default hereunder shall not be deemed a waiver of a subsequent breach or default of either the same provision or any other provision of this Agreement. The laws of the State of Georgia shall govern this Agreement. The parties have read both this entire Agreement, agree to all its terms, and acknowledge receipt of a complete copy of the Agreement signed by both parties. The person signing below shall be fully responsible for ensuring that full payment is made pursuant to the terms of this Agreement.
7. Cleaning
Clean up after yourself! Studio cleanup must be completed by the end of the rental period.
We kindly ask that you respect others and leave the studio in the same condition as when you arrived for your shoot. This includes sweeping or mopping the floor and taking out any garbage. The floors can become dirty easily, so please make sure to spot mop them after you are finished. A mop for dusting and mopping is available in the restroom.
If the studio is not returned to its satisfactory state prior to the rental period, a clean-up fee of $250.00 will be assessed.
8. Damage
The renter shall assume full responsibility for any damage or theft of the company’s property or equipment that occurs during the period in which the renter or their party occupies the studio. The renter agrees to cover reasonable additional repair costs necessary to restore damaged equipment to working condition. Moreover, the renter agrees to bear the costs of any damage caused to the premises, including spills, excessive wear, marks, or stains on furniture, fixtures, or painted surfaces.
The use of oil, paint, or stain on any studio backdrop is strictly prohibited. If evidence of such use is found, the renter will be held responsible for the cost of repairing or replacing the damaged backdrop, as well as any associated shipping costs.
Additionally, animals and pets of any kind, as well as the use of glitter and confetti, are strictly prohibited within the studio.
*If renter made any damage to Company’s property or equipment, they will be required to make a payment in amount of $250.
9. Prohibited Items and Activities
No Alcohol, Drugs, or Smoking: Engaging in any activity at Luminova Studios while under the influence of alcohol or drugs is strictly prohibited. Smoking is also not allowed within the premises. If evidence of smoking, including scent, is found inside the space, a cleaning fee of $300 will be assessed to the renter.
Music: Please keep the volume of music at a reasonable level to ensure a comfortable environment for all.
No Weapons: Weapons are strictly prohibited in Luminova Studios.
No Pornography: Photography, videography, and/or audio of explicit sexual acts are not permitted at Luminova Studios.
Misconduct: Any form of misconduct, including causing a nuisance to other clients, mistreating Luminova Studios staff, engaging in illegal activity, or causing destruction/vandalism to Luminova Studios equipment or facilities, is strictly prohibited.
10. Children
All children must be supervised at all times
11. Flame, Fire or Pyrotechnics:
Open flame, fire and pyrotechnics are prohibited at all times inside the facility and within the grounds of Luminova Studios.
12. Studio Memberships:
REQUIREMENTS and RESERVATION CREDITS: Membership reservations must be made under the paid members name. Once credits are used, RENTER may purchase unlimited additional hours at $50/hr (based on availability). Reservation credits must be used within the paid calendar month; reservation credits do not roll over to another month.
CANCELLATIONS: Once received, retainer payments are non-refundable. RENTERS may cancel a SUBSCRIPTION MEMBERSHIP anytime after the first month with a 14-day notice via email to info@luminovastudios.com.
PAYMENTS & LATE FEES: A retainer payment is due to begin monthly STUDIO MEMBERSHIP. STUDIO MEMBERSHIPS are charged automatically via Squarespace/Acuity payment system once every 30 days to the credit/debit card on file. Failure to receive RENTER’S payment on time will result in an automatic cancellation of SUBSCRIPTION MEMBERSHIP and any reservations that have been made prior to receiving the corresponding payment.
13. Renter responsibility:
The renter is solely responsible for all activities conducted by their party within the studio or premises. This includes any infractions of the agreement, as well as any associated fee assessments.
We strongly encourage the renter to seek appropriate usage agreements and model releases for all individuals participating in the photoshoot. It is important to ensure that all parties involved are aware of and consent to the terms and conditions.